Articles | Open Access | Vol. 4 No. 12 (2024): Volume 04 Issue 12 | DOI: https://doi.org/10.37547/marketing-fmmej-04-12-06

MACHINE LEARNING FOR COST ESTIMATION AND FORECASTING IN BANKING: A COMPARATIVE ANALYSIS OF ALGORITHMS

Biswanath Bhattacharjee , Department Of Management Science And Quantitative Methods, Gannon University, USA
Sanjida Nowshin Mou , Department Of Management Science And Quantitative Methods, Gannon University, USA
Md Shakhaowat Hossain , Department Of Management Science And Quantitative Methods, Gannon University, USA
Md Khalilor Rahman , MBA In Business Analytics, Gannon University, Erie, Pennsylvania, USA
Md Mehedi Hassan , Master Of Science In Information Technology, Washington University Of Science And Technology, USA
Nabila Rahman , Master’s In Information Technology Management, Webster University, USA
Refat Naznin , Department Of Business Administration, Bangladesh University Of Business And Technology (Bubt), Bangladesh
Md Ariful Islam Sarkar , Department Of Business Administration Stamford University, Dhaka, Bangladesh
Md Asaduzzaman , Department Of Business Administration, Northern University, Bangladesh
Md Sayem Ul Haque , MBA In Business Analytics, Gannon University, USA

Abstract

Accurate cost estimation and forecasting are critical for effective decision-making in the banking sector. This study evaluates the performance of machine learning algorithms, including Linear Regression, Ridge Regression, Random Forest, Gradient Boosting Machine (GBM), and Long Short-Term Memory (LSTM) networks, for cost prediction using a robust dataset comprising operational, transactional, and macroeconomic features. Our results demonstrate that while simpler models like Linear and Ridge Regression offer computational efficiency, their predictive accuracy is limited in handling complex data. Tree-based methods, particularly Random Forest and GBM, significantly enhance performance by capturing intricate patterns, albeit at a higher computational cost. The LSTM network outperformed all models, achieving the highest R² score and the lowest MAE and MSE values, highlighting its superiority in capturing temporal dependencies. This research provides actionable insights for banking institutions, emphasizing the trade-offs between accuracy, efficiency, and model complexity. The findings pave the way for optimized ML adoption in financial forecasting, enhancing operational resilience and strategic planning.

Keywords

Cost estimation, forecasting, machine learning, banking sector

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Biswanath Bhattacharjee, Sanjida Nowshin Mou, Md Shakhaowat Hossain, Md Khalilor Rahman, Md Mehedi Hassan, Nabila Rahman, Refat Naznin, Md Ariful Islam Sarkar, Md Asaduzzaman, & Md Sayem Ul Haque. (2024). MACHINE LEARNING FOR COST ESTIMATION AND FORECASTING IN BANKING: A COMPARATIVE ANALYSIS OF ALGORITHMS. Frontline Marketing, Management and Economics Journal, 4(12), 66–83. https://doi.org/10.37547/marketing-fmmej-04-12-06