In today's interconnected world, the collaboration between public authorities and citizen groups is pivotal for enhancing safety and resilience in times of crisis. Effective crisis communication plays a crucial role in this collaborative effort. This study examines the development of crisis communication competence within public authorities engaged in co-producing safety with citizen groups. Through a combination of qualitative research, case studies, and theoretical analysis, the study investigates the strategies, challenges, and outcomes of fostering effective crisis communication skills. The findings shed light on the importance of proactive engagement, transparent information sharing, and adaptive communication strategies in building a resilient partnership between public authorities and citizen groups. The insights from this research contribute to the enhancement of crisis communication practices, strengthening the capacity to co-produce safety in a rapidly evolving environment.

Crisis communication competence, collaborative safety co-production, citizen groups

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